Senior Account Manager·Maestral Solutions
Ten years in account management, from her first client to VP, now running senior accounts for an international tech company from Sarajevo.
Bosnia / United States
Digital Advertising · Tech Services / Client Relationship Management
Aida Memagic is Senior Account Manager at Maestral Solutions, where she manages client relationships for an international tech company. Before that, she spent eight years at eMedia Patch, a digital advertising company, where she went from Account Manager to VP of Account Management. She built her way up inside one organisation before moving into tech.
Her background is in the parts of a business that most people take for granted once a deal is signed. Client communication, expectations management, retention, account growth. She has done that in digital advertising and in tech services, two industries where clients have very different rhythms and very different definitions of what good looks like.
Her edge is in the long-term relationship, not the close. She knows how to hold accounts that took real effort to win, manage the difficult conversations that come up mid-engagement, and grow a client relationship past the initial scope.
Ask her about:
What it takes to retain and grow client accounts in digital and tech services when your team and your client are on different continents.
Aida is in Dealion for the conversations that happen when someone finally asks the right questions about client retention, not just acquisition.
A direct conversation with a senior account manager who built her way from AM to VP inside one organisation, and knows what that progression looks like from the inside.
A working session on what client relationship management looks like in practice inside a tech services company delivering to international clients from this region.
A conversation on how to handle the difficult mid-engagement moments, the ones that decide whether a client stays or leaves, from someone who has been through them repeatedly.
The conversations inside Dealion work because they don't happen in public. If Aida's profile made you want a seat in that room - there's one way in.
You can find Dealion members on LinkedIn. You can sit next to them at a conference. You won't get what we get from each other.
The conversations that move deals happen in a different room. That's the one we built.