VP, Global Client Success and Operations·HTEC Group
Honorary Consul of Canada to Bosnia and Herzegovina
Twenty-five years in technology, from a software engineer in Ontario to VP of global operations in Sarajevo, with a consular appointment in between.
Canada · Italy · Bosnia / North America · Europe
Tech Services · Telecom · Banking / Global Client Success · Revenue Operations
Amila Jamak Pita is VP of Global Client Success and Operations at HTEC Group, where she oversees the commercial and operational backbone of the company's global services business. She also serves as Honorary Consul of Canada to Bosnia and Herzegovina. Her career started at Navtel Communications in Ontario in 1996 and has not stopped moving since.
She spent over a decade at Subex in Canada and then Rome, working as a software engineer, lead engineer, and solutions architect, with a long engagement as senior consultant at Telecom Italia. She came to Sarajevo to run IT at ASA Banka, then spent seven years at Authority Partners moving from Business Analyst to Director of Engineering to Director of Business Development. Then Maestral, as Chief Business Development Officer. Then HTEC.
Her edge is the full arc: she has been the engineer, the architect, the banking IT director, the BD director, and now the person responsible for global client success across North America and Europe. She knows what breaks at each stage and why. She also knows what it takes to build commercial relationships with enterprise clients in North America, because that is where she started.
Ask her about:
What it takes to build and run global client success operations for a tech services company delivering to enterprise clients across North America and Europe.
Amila is in Dealion for the conversations that only happen when someone has sat in every seat in the room.
A direct conversation with the VP of Global Client Success at one of the largest tech companies in the Balkans, someone managing enterprise relationships across North America and Europe from Sarajevo.
A working session on what scaling a global services operation looks like in practice, from someone who has moved through engineering, architecture, banking IT, BD, and operations over twenty-five years.
A conversation about what commercial relationships with enterprise clients in North America require, from someone who started her career there and now holds a formal diplomatic role between the two countries.
The conversations inside Dealion work because they don't happen in public. If Amila's profile made you want a seat in that room - there's one way in.
You can find Dealion members on LinkedIn. You can sit next to them at a conference. You won't get what we get from each other.
The conversations that move deals happen in a different room. That's the one we built.